These Terms and Conditions govern the use of www.petrolrecords.com and the purchase of any goods from it. The website is operated and managed by Petrol Records Limited. If you need more assistance you can always contact our Customer Service team by emailing reply@petrolrecords.com . Acknowledgment and acceptance of Terms and Conditions By using or browsing this website you agree to be bound by its terms and conditions. Petrol Records reserves the right to amend or update such terms and conditions, by using the website, you acknowledge that you have read and understood these Terms and Conditions. Limitation of Liability Any liability of Petrol Records in connection with goods supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Petrol Records are limited to, in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods. You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", Petrol Records will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods supplied to you, or on behalf of you, through this website. Copyright Copyright in the Petrol Records website is property of Petrol records. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of petrol records and third parties. This property may only be used for the purposes of browsing the website and acquiring goods. Applicable Law These Terms and Conditions are governed by the federal laws in force in Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Australia. Information Provided by You If you purchase goods from Petrol Records or create a membership account with us, we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Petrol Records with current, complete and accurate customer information when asked to do so by the website or an employee of Petrol Records. Privacy Policy At Petrol Records we are committed to protecting your privacy. Any personal information given by you will be used only as record of your membership or to process your order. Our secure server protects your information. You can elect to receive information such as our Newsletter, updating you of news and events or special offers. Petrol Records does not participate in the selling or trading of your personal information. By using the Petrol Records web site, you are consenting to the collection of information by us. Your business is important to us and as such we will do the upmost to protect your privacy. Verification of Members We do use various details to verify information given to us by our members. At times, we use: a) Names on member accounts to compare with information on credit cards. b) We use member phone numbers and email addresses provided to us to communicate with customers about payments c) We use member addresses to check against credit card billing addresses etc.In cases where fraud or other crime is suspected, we do communicate with Police, Banks and other relevant authorities Many of these checks are done manually and a member of Petrol Records own Customer Service team handles all communications. Information Security All information submitted to Petrol Records is secured using Secure Sockets Layer (SSL) software. Information sitting on the Petrol Records website is protected by state-of-the-art encryption and firewall technology.
Childrens Privacy It is important that any information provided or purchases made by children have the consent of parents or guardians. Product Information Prices of goods and services and delivery and other charges displayed on the Petrol Records website are current at the time of display. These prices are subject to variation without notice. Placing and Accepting Orders Orders will not be despatched until payment in full has been received and Petrol Records is satisfied with the integrity of the order. Without limiting the operation of any other Terms and Conditions herein, Petrol Records is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product. Placement of an order by you constitutes an offer to enter into an agreement with us. We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way. Cancellation by Us We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights. Cancellation by You If you need to cancel an order, please email us at reply@petrolrecords.com. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges. Delivery It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. We will provide you with an estimated date for delivery of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with Australia Post who we believe will always do their best to deliver products by the estimated delivery date. Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
Returns and Exchanges Petrol Records will not exchange or refund goods unless they were damaged or faulty when purchased. Petrol Records will refund up to $AUD10.00 in delivery fees to return damaged or faulty goods. This will be refunded according to the original method of payment. Goods Damaged or Faulty on Delivery Except where required by law, you must return damaged goods within 14 days of receipt. If a product is later deemed to be faulty, normal warranty conditions for that product apply. In the event that you receive a defective or damaged product, we will refund the original product price and delivery via the original method of payment. Alternatively, if you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return, at our cost. Please note that all products that are found to be non-defective will incur the delivery costs of returning the item to Petrol Records. Please note: all products that are found to be non-defective will incur the delivery costs of returning the item to Petrol Records. Please allow up to 14 days for refunds to be processed upon our receipt of goods. Promotions and Competitions Other Terms and Conditions not listed herein and applying to Petrol Records promotions and competitions are incorporated into these terms and conditions. Unless expressly stated, to the extent that the other Terms and Conditions are not incompatible with the Terms and Conditions herein, the other Terms and Conditions will be in addition to the terms & conditions herein. To the extent that the other Terms and Conditions are incompatible with the Terms and Conditions herein, the other Terms and Conditions shall prevail. Should you object to any of these Terms and Conditions (including any subsequent amendments), you must immediately discontinue using this website. Release and Indemnity You agree to waive any and all claims that you now have or may have in the future against Petrol Records which relate to or are incidental to any transaction. You agree to indemnify and hold Petrol Records harmless from and against any and all claims, loss or expense that may be incurred by Petrol Records which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding. You further agree to indemnify and hold Petrol Records harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity.
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